Shipping policy

🚚 Shipping Policy

📦 Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.

🌍 Shipping Time

Since we work with international suppliers (dropshipping model), delivery times vary depending on location:

·         Standard Shipping: 7 – 15 business days

·         International Shipping: 10 – 20 business days (depending on destination)

⚠️ Delivery times are estimates and may vary due to customs or postal delays.

💰 Shipping Fees

Shipping costs are calculated at checkout and may vary depending on the destination and product.

We may occasionally offer free shipping promotions.

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can track your package anytime.

Tracking updates may take 24–72 hours to appear.

🚨 Delays & Issues

Delays may occur due to:

·         Customs clearance

·         Carrier delays

·         High order volume

·         International logistics issues

If your order is significantly delayed, contact us at: support@medaione.store

📦 Incorrect Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

❗ Lost or Missing Packages

If your package is marked as delivered but not received:

·         Check with neighbors or local post office

·         Contact the shipping carrier

·         Then contact us for assistance

We will do our best to help resolve the issue.

📩 Contact Us

For any shipping-related questions:
📧 support@medaione.store